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    Event Guidelines & Safety Protocols

    Please review these important guidelines to ensure a safe and meaningful experience for all attendees at our Christian events.

    Refund & Cancellation Policy

    Each event on MyEcclesia has a refund and cancellation policy set by the organiser. Please check the event details before registering or purchasing tickets. The following policies may apply:

    Flexible

    Full refund up to 24 hours before the event. If the organiser cancels, a full refund will be provided.

    Moderate

    Full refund up to 7 days before the event. No refund after that. If the organiser cancels, a full refund will be provided.

    Strict

    No refunds after purchase. Ticket transfers may be allowed. If the organiser cancels, a full refund will be provided.

    Donation Based

    No refund — ticket purchase is treated as a donation to the organiser. If the organiser cancels, a full refund will be provided.

    Important: If an organiser cancels an event, attendees are entitled to a full refund regardless of the policy selected.

    General Event Guidelines

    1

    Respectful Behavior: Maintain a respectful and Christ-like attitude towards all attendees, staff, and volunteers.

    2

    Dress Code: Please dress modestly and appropriately for the event type and venue.

    3

    Registration: Pre-registration is required for most events. Walk-ins may be accommodated based on availability.

    4

    Age Requirements: Some events may have age restrictions. Check event details before registering children.

    5

    Photography: Photos may be taken during events for promotional purposes. Please inform staff if you prefer not to be photographed.

    Safety Protocols

    Health & Wellness

    • • Stay home if you're feeling unwell
    • • Inform staff of any medical conditions or allergies
    • • Take regular breaks during long events
    • • Stay hydrated and eat regularly

    Child Safety

    • • Children must be supervised by a parent or guardian
    • • Check-in/check-out procedures for children's programs
    • • Background-checked volunteers only in childcare areas
    • • Emergency contact information required

    Emergency Procedures

    Local Emergency: 999

    First Aid: Available at registration desk

    Evacuation: Follow posted exit signs

    Event-Specific Guidelines

    Worship Services

    • • Arrive 10-15 minutes early for seating
    • • Silent or vibrate phone settings
    • • Participate respectfully in worship
    • • Children's ministry available during service

    Fellowship Events

    • • Bring a dish to share if potluck style
    • • Help with setup and cleanup
    • • Include newcomers in conversations
    • • Respect dietary restrictions and preferences

    Educational Programs

    • • Bring notebook and writing materials
    • • Active participation encouraged
    • • Respect diverse viewpoints in discussion
    • • Complete any assigned readings

    Retreat Events

    • • Pack according to provided list
    • • Arrive on time for departure
    • • Respect shared accommodations
    • • Participate in group activities

    Arrival & Departure

    Before You Arrive

    • • Check event details and any updates
    • • Plan your transportation and parking
    • • Bring registration confirmation if required
    • • Review any preparation materials

    At the Event

    • • Check in at registration table
    • • Pick up name tags and materials
    • • Note location of restrooms and emergency exits
    • • Introduce yourself to others

    Questions or Concerns?

    If you have any questions or concerns about event guidelines, please speak with event staff or coordinators during the event.

    "Therefore encourage one another and build each other up, just as in fact you are doing." - 1 Thessalonians 5:11